Emotions are a TOUCHY subject, you might say! But also in addition to leave them UNTOUCHED is dangerous. Tonight, I listened to a political candidate give a well-reasoned concession speech. It also touched on some emotions. But I am not as certain that it was as well-emotioned (to add a new word) as well-reasoned of a speech. It missed some key measures, when it comes to what emotions are involved in trying to win over others. Could it be this is why a concession speech was offered rather than a winning speech?
Here are the basic negative and positive emotions. In most ideal cases, I would list the positives before the negatives, but in our situation today in the United States negative emotions are the place to begin, if we can learn anything from some of the winners in this political cycle. Here are the five basic sets:
shame and acceptance
grief and joy
jealousy and contentment
fear and confidence
anger and peace.
I love the positive emotions, as we all should. Sometimes though, you have to begin with reality. People are experiencing more reasons for the negative emotions than the positive ones. They are getting robbed. I believe Americans are! That makes the negative emotions kick in for healthy reasons, not for unhealthy ones.
Notice that we can paint or draw a rosy picture, but you can't make a burned up rose into a beautiful rose with an actual photograph. It would have to be doctored to be as beautiful. An actual photograph is then what it is. The photograph stills reality. It is not a painting or picture.
What is to be done; when people are forced to feel shame, grief, jealousy, fear, and anger? Are we to just tell people to paint a positive picture? No. I think we are to lead them out from theses negative emotions to where the positive emotions make sense. We are not to ignore the negatives.
Great leaders express the emotions of those people, who are their followers. They do these things about the negative emotions as well as the positive. They get angry about the negatives. They don't get out of control - they don't lose it. They get after the anger and the problems and solve them instead.
They tackle what is upsetting. They see the shame that is not necessary when ready. They get it. They don't ignore it.
They conquer what is frustrating. They see the grief that is not necessary when willing. They get it. They don't ignore it.
They fight what is distressing. They see the jealousy that is not necessary when satisfying. They get it. They don't ignore it.
They help against what is intimidating. They see the fear that is not necessary when able. They get it. They don't ignore it.
They discover or search out what is undeniable. They see the anger that is not necessary when sensible. They get it. They don't ignore it.
What distresses me about even some of my favorite people and politicians is that some times they paint a rosy picture in a tough situation. They color white and positive what is black and negative. You have to go into the negative and lead people emotionally into the positive. You have to get people's distressing situations. You can't just whitewash emotions.
Emotions aren't deceiving, but people are. Emotions are a normal part of the nervous system as much as logic. There are ill emotional and well as illogical. I wonder if tonight the concession speech happened mainly due to the negative emotional part of people not being addressed. Perhaps it was too much ignored or downplayed - the fear, the anger, and the frustration. Maybe some can't win, because they ignore these emotions that reflect reality not deception.
Optimism is great, but better than that is emotion that is healthy - emotion that knows the negative emotions as well as the positive ones. We are equipped with negative emotions for a reason. Bad things happen. Let's not ignore the bad things or the negative emotions attached to them. Let's win over them. Being logical is great, but greater still is well emotion and healthy logic.
Emotions must be TOUCHED, not UNTOUCHED. We need leadership that properly taps into the negative emotions and overcomes the obstacles to positive ones; so that people have many reasons for the positive emotions of acceptance, joy, contentment, confidence, and peace.
I'm a bit sad this evening that people and sometimes some pretty good ones are still not getting it. They are still ignoring what emotions are out there, even if they do it unintentionally. Even an unintentional error is still an error. I'm not sure if one can be right, when one is wrong about emotions. Maybe winning and losing says more than the loser realizes.
May the rain stop falling on our heads and may there be sunshine on our shoulders instead. Then we will be well to be happy. What a TOUCHING emotional and logical scene that will be!
Peace to All my Friends.
Jon Westlund
Showing posts with label confidence. Show all posts
Showing posts with label confidence. Show all posts
Tuesday, March 15, 2016
Communication Basics: Touching People's Emotions
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Monday, July 28, 2014
Communication Basics: Being Able (A Football Story)
Sometimes in life a great person comes into your life who possesses what they need. You only release that thing in them. That was the case with one of my favorite players, Derrick Williams. Derrick was the kid with the infectious smile. But that infectious smile was in danger of turning into a serious frown. One day in practice, I noticed Derrick was being picked on for holding up our practices. He was last in nearly every drill. I really liked this kid and I shared with coach that I thought there was the possibility he might quit if we didn't address what he was facing in practice head on. The head coach and I, Marty Smith, at the time devised a plan. Marty knew something about students being picked on since he worked with the developmentally disabled. Derrick did have those kinds of issues, but his teammates weren't helping things at that point.
We decided to speak to Derrick alone to start. He told us how he had come out for football as part of an agreement with his parents as a way to lose weight. We asked him if he was able to do what we asked: Finish every drill to the best of his ability. We weren't asking him to start beating his teammates. We were asking him to beat his old self. We were asking him to never stop and to never quit. He agreed he could do that. We told him we would then be addressing the team and the expectations we had for them. I almost get emotional all over again trying to re-tell this story.
Likely the next day of practice, we addressed the players and told them that Derrick had promised us to never quit on the drills and that he would give it his all. So they were expected to encourage him. I don't think even Marty was ready for what was to come.
I didn't realize it then, but we gave Derrick a boost in confidence by letting him know he could do what we were asking. We also added to that a logical visible strategy of what we wanted him to do and it was doable for him. He did what we asked.
The results were beyond what I expected as well. I started watching the guys gradually get stronger in their encouragement of Derrick. I think it might have started to become a competition on who could shout the loudest for him in words of encouragement. There were too those slaps of encouragement that football players love. The atmosphere changed from one of jeering to cheering. It was the icing on the cake, but again there was something more that was to happen.
If I recall correctly, it was a year later when I saw a football player running toward me who I eventually recognized was Derrick. He was smiling from one side of his face to the other with that effectious smile of his. Here was a guy now shaped no longer widest in the middle, but widest in the shoulders and narrowest in the middle. It was amazing what he had done.
He had his emotional confidence. He had his logical "to do" plan. Who knows what Derrick might be able to accomplish. I can't wait to find out what you can do also. Take care.
Sincerely,
Jon
We decided to speak to Derrick alone to start. He told us how he had come out for football as part of an agreement with his parents as a way to lose weight. We asked him if he was able to do what we asked: Finish every drill to the best of his ability. We weren't asking him to start beating his teammates. We were asking him to beat his old self. We were asking him to never stop and to never quit. He agreed he could do that. We told him we would then be addressing the team and the expectations we had for them. I almost get emotional all over again trying to re-tell this story.
Likely the next day of practice, we addressed the players and told them that Derrick had promised us to never quit on the drills and that he would give it his all. So they were expected to encourage him. I don't think even Marty was ready for what was to come.
I didn't realize it then, but we gave Derrick a boost in confidence by letting him know he could do what we were asking. We also added to that a logical visible strategy of what we wanted him to do and it was doable for him. He did what we asked.
The results were beyond what I expected as well. I started watching the guys gradually get stronger in their encouragement of Derrick. I think it might have started to become a competition on who could shout the loudest for him in words of encouragement. There were too those slaps of encouragement that football players love. The atmosphere changed from one of jeering to cheering. It was the icing on the cake, but again there was something more that was to happen.
If I recall correctly, it was a year later when I saw a football player running toward me who I eventually recognized was Derrick. He was smiling from one side of his face to the other with that effectious smile of his. Here was a guy now shaped no longer widest in the middle, but widest in the shoulders and narrowest in the middle. It was amazing what he had done.
He had his emotional confidence. He had his logical "to do" plan. Who knows what Derrick might be able to accomplish. I can't wait to find out what you can do also. Take care.
Sincerely,
Jon
Communication Basics: Being Willing (A Football Story)
Two times after games I have had the opposing coaches ask me what I did after a victory. Of course, I could not tell them then, because I wanted to keep our competitve advantage. Well, time has now passed and I can be more open about what we did as a staff and players.
By far, one of the most dramatic games I have ever coached was one where we entirely blew another team out as far as the score was concerned. I don't know any longer the exact details, so I apologize for any errors, but I ask that you indulge me for using my best guesses. I do know two details for certain. We did not allow them to score and they gained minus yards for their offence for the entire game.
It was the same year as the LA Riots of the spring of that same year, except it was now the fall following adn there was fear over another race related incident. The LA Riots had inflicted a great deal of damage upon the city. Not just in its buildings, but in its people. Race relations had significantly diminished. In some neighborhoods where different racial groups had enjoyed relative friendship there were now more hard feelings.
In a time of a breakdown in relationships between people, there is always a sense of grief. But in this case, it wasn't a loss related to losing a friend due to natural health reasons. It was related to accusations of prejudice based on race. This same kind of issue as I recall happened again in the through an incident relating to police conduct again.
At this same time, there was also a freshman football game scheduled between our predonminately caucasionan school and a school that was predominantly Afriecan_ American school. School administrators from both schools wisely decided to delay the game another waek before we played each other. Unfortuanatley, while wisdom prevailed the folloiwing week not much had changed in the minds of our players. I think the general sense on the bus was that what is usually a friendly game of football might turn out to be otherwise. Our guys were reasonably afraid of playing under those conditions. What I noticed was that the fear was not isolated to a few players. There was fear that could lead to a disasterous outome. I turned to the head coach and I mentioned that due to our duty to keep our players safe, we might have to forfeit due to our players' state of mind. Marty was the head coach and he was not too keen on that idea.
I agreed with him and then I saw a way out for us. I told him I thought the actual threat of a forfeit might wake our players up and I might be able to convince our players to play with the condition that they could not play with fear. He allowed me to try it.
When the bus stopped at the opposing school, I heard the rattle of pads and asked the players to remain in their seats. I told them I was going to talk to the opposing coach. Our team captains quickly realized something was up and they wanted to know what. I told them that due to their fear, I felt that we had to consider forfeiting because fear is not a safe way to approach the game. In football terms, we call it a major factor in entering a game and "getting killed".
As I expected, they wanted nothing to do with a forfeit. So I made a bargain with them. If they didn't want to forfeit, then they needed to overcome their fear of unfriendly competition. I didn't use the word confidence, but I know that is what I wanted from them. I then told them a strategy for overcoming their fears based on my dad's saying, "they are more afraid of you than you are of them" and one of my coaches allowing me to set the bar with an opposing player where he was afraid of me rather than the other way around. I also reminded our players that while they needed to play hard they needed to play clean. This is what I think more than anything keeps competition friendly. Playing hard was to mean just that without any cheap shots.
I must have gotten their attention and they were absolutely true to their word to do as I asked. They satisfied entirely Coach Marty Smith's and my concerns. They went straight down the field on the opening kickoff and it looked like a bowling ball knocking down the pins in an alley for a strike.
We won that day without any effort to run up the score, something like 38-0. But perahaps the most telling was the defensive effort of keeping the other team to a minus 7 yards for the game. Keep in mind this was a freshman squad. They were a long ways from seasoned senior players.
This game demonstrates the importance of addressing not just strategy and plans but also the emotions of players. The other thing is that the order was emotions first, logic second. This fits with the findings of Dan Goleman in his book, Emotional Intelligence. The result was a team that was willing to play cleanly and without fear right then and there. The game turned into a joyful occasion from one that seemed would turn out otherwise on the ride over on the bus. Even in the greeting at the end of the game, the other coach clearly perceived the cleanness of our game. He just had one simple question. What did you do?
I'm still hesitant to tell the whole story. But anyway, now he and others know more than I revealed then. Telling the whole story is almost like telling everybody your favorite fishing hole. No one does that, do they?. Anyway, I still am going to hold a little back. Take care of your fearful players.
Sincerely,
Jon
By far, one of the most dramatic games I have ever coached was one where we entirely blew another team out as far as the score was concerned. I don't know any longer the exact details, so I apologize for any errors, but I ask that you indulge me for using my best guesses. I do know two details for certain. We did not allow them to score and they gained minus yards for their offence for the entire game.
It was the same year as the LA Riots of the spring of that same year, except it was now the fall following adn there was fear over another race related incident. The LA Riots had inflicted a great deal of damage upon the city. Not just in its buildings, but in its people. Race relations had significantly diminished. In some neighborhoods where different racial groups had enjoyed relative friendship there were now more hard feelings.
In a time of a breakdown in relationships between people, there is always a sense of grief. But in this case, it wasn't a loss related to losing a friend due to natural health reasons. It was related to accusations of prejudice based on race. This same kind of issue as I recall happened again in the through an incident relating to police conduct again.
At this same time, there was also a freshman football game scheduled between our predonminately caucasionan school and a school that was predominantly Afriecan_ American school. School administrators from both schools wisely decided to delay the game another waek before we played each other. Unfortuanatley, while wisdom prevailed the folloiwing week not much had changed in the minds of our players. I think the general sense on the bus was that what is usually a friendly game of football might turn out to be otherwise. Our guys were reasonably afraid of playing under those conditions. What I noticed was that the fear was not isolated to a few players. There was fear that could lead to a disasterous outome. I turned to the head coach and I mentioned that due to our duty to keep our players safe, we might have to forfeit due to our players' state of mind. Marty was the head coach and he was not too keen on that idea.
I agreed with him and then I saw a way out for us. I told him I thought the actual threat of a forfeit might wake our players up and I might be able to convince our players to play with the condition that they could not play with fear. He allowed me to try it.
When the bus stopped at the opposing school, I heard the rattle of pads and asked the players to remain in their seats. I told them I was going to talk to the opposing coach. Our team captains quickly realized something was up and they wanted to know what. I told them that due to their fear, I felt that we had to consider forfeiting because fear is not a safe way to approach the game. In football terms, we call it a major factor in entering a game and "getting killed".
As I expected, they wanted nothing to do with a forfeit. So I made a bargain with them. If they didn't want to forfeit, then they needed to overcome their fear of unfriendly competition. I didn't use the word confidence, but I know that is what I wanted from them. I then told them a strategy for overcoming their fears based on my dad's saying, "they are more afraid of you than you are of them" and one of my coaches allowing me to set the bar with an opposing player where he was afraid of me rather than the other way around. I also reminded our players that while they needed to play hard they needed to play clean. This is what I think more than anything keeps competition friendly. Playing hard was to mean just that without any cheap shots.
I must have gotten their attention and they were absolutely true to their word to do as I asked. They satisfied entirely Coach Marty Smith's and my concerns. They went straight down the field on the opening kickoff and it looked like a bowling ball knocking down the pins in an alley for a strike.
We won that day without any effort to run up the score, something like 38-0. But perahaps the most telling was the defensive effort of keeping the other team to a minus 7 yards for the game. Keep in mind this was a freshman squad. They were a long ways from seasoned senior players.
This game demonstrates the importance of addressing not just strategy and plans but also the emotions of players. The other thing is that the order was emotions first, logic second. This fits with the findings of Dan Goleman in his book, Emotional Intelligence. The result was a team that was willing to play cleanly and without fear right then and there. The game turned into a joyful occasion from one that seemed would turn out otherwise on the ride over on the bus. Even in the greeting at the end of the game, the other coach clearly perceived the cleanness of our game. He just had one simple question. What did you do?
I'm still hesitant to tell the whole story. But anyway, now he and others know more than I revealed then. Telling the whole story is almost like telling everybody your favorite fishing hole. No one does that, do they?. Anyway, I still am going to hold a little back. Take care of your fearful players.
Sincerely,
Jon
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